Shipments

At Haken en Maken, there are several shipping options. At This moment all shipments will be handled by PostNL and DHL. The different shipping options we provide are: Parcel post, Letterbox Post and Free shipping (only in The Netherlands).

Package Post is for larger packages (like large teddybears) and costs 6.95 for shipping within the Netherlands and 12.50 for shipment to Belgium. These packages are packaged in cardboard boxes and the products are kept firmly in place by the packaging material.

Letterbox Mail is for the smaller package (like rattles) and costs 3.95 euro to ship within the Netherlands and 9 euro for shipment to Belgium. These packages are packaged in paper mail pouches and can be pushed through the letterbox. There is bubble plastic on the inside of the package to protect the product.

Free Shipping is almost always done via the parcel post and can only be chosen if the total value of the shopping basket is 50 euro or more and the delivery address is within the Netherlands.

Once we have received an order we will start the shipping process immediately! If the order is placed before 16:00 then the package will be delivered the next working day (except parcels to Belgium). You will be actively kept informed if the product is back ordered. You can follow your order by going to “My account” -> “Orders” If you have not created an account (order without an account) you will receive an email with the track and trace code.

If you have any questions, you can mail to [email protected] or ask a question on the contact page. We try to respond within one hour!